Client portal

A controlled portal for client organisations

For councils, housing associations, insurers, contractors and corporates that need temporary, emergency or decant accommodation. Officer-led, audit-ready, procurement-friendly. The portal is in controlled beta — modules are released progressively under operational control and all allocation decisions remain officer-led and staff-managed by Jigsaw operations.

Submit accommodation need

Capture household / scenario details with the same audit-ready schema officers use today.

Proposed matches

Review the Jigsaw HousingMatch AI shortlist with transparent scoring, risk flags and provider context. Final allocation decisions remain officer-led.

Shortlisted options

Save promising options, request more information, or escalate to your Jigsaw account team.

Placement records

Audit-ready record for every officer-led placement decision. Live confirmation send is parked; records are reviewed and shared offline by Jigsaw operations.

Procurement record

Officer-reviewed reporting — supplier mix, average nightly cost, suitability outcomes.

Operations contact

Staff-managed communication with the Jigsaw operations team. Client-to-supplier messaging is not enabled.

Procurement evidence

Procurement-pack exports and audit-ready records. Invoicing is handled offline by Jigsaw operations.

Audit trail

Every action logged. Officer-led decisions remain visible to your governance team.

Status: controlled beta

Client Portal is in controlled beta. Modules are released progressively under operational control. All allocation decisions remain officer-led and staff-managed by Jigsaw operations. To express interest, please register and the Jigsaw operations team will be in touch.